Knowledge sharing and individual performance: The case of Vietnam
The university, as a center for knowledge creation and cultural preservation, not only develops human
resources but also maintains, manages and develops new knowledge that meets the needs of society.
Knowledge is considered to be an invaluable asset, a major source of national development and
knowledge management (Anantatmula, 2007) and therefore inevitably becomes an issue that needs to
be addressed in order to achieve the goals of organizations, particularly knowledge creation centers like
universities. Many management processes in universities have considered knowledge management,
such as management of training activities, management of science-technology activities, personnel
management, training and updating new knowledge for lecturers, creation of e-governance system,
knowledge sharing among lecturers, etc. The knowledge gained by lecturers and researchers is regularly
published in scholarly journals, books but knowledge is often scattered without the necessary
association and interrelationships. This is the task of the knowledge management team to establish
links, correlations and knowledge management systematically. However, grasping the tacit knowledge
of not only the teachers and researchers, but also of other employees and students, poses a challenge to
the universities.
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Tóm tắt nội dung tài liệu: Knowledge sharing and individual performance: The case of Vietnam
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Appendix 1 Sym Items Factors bol En1 I enjoy sharing my knowledge with colleagues Enjoyment in En2 I enjoy helping colleagues by sharing my knowledge helping others En3 It feels good to help someone by sharing my knowledge (En) En4 Sharing my knowledge with colleagues is pleasurable Se1 My knowledge sharing would help other numbers in the organization to solve their problems Se2 My knowledge sharing would create new business opportunities for the organization Knowledge self- Se3 My knowledge sharing would improve work process in the organization efficacy (Se) Se4 My knowledge sharing would increase productively in the organization Se5 My knowledge sharing would help the organization achieve its performance objectives In1 The most important things that happen to me involve my present job In2 Most of my interests are centered around my job Job involvement In3 I have very strong ties with my present job which would be very difficult to break (In) In4 I like to be absorbed in my job most of the time In5 The most important things that happen in life involve work Ma1 My manager always set a good example in sharing his knowledge with others Management Ma2 My manager supports me in sharing knowledge with colleagues in other departments support Ma3 My manager allows me to share my knowledge with my colleagues even though it may influence the present job process (Ma) Ma4 My manager instructs us on how to share our personal knowledge within the department Ma5 My manager does not care about my knowledge and does not encourage me to share my knowledge with other colleagues Re1 Sharing my knowledge with colleagues should be rewarded with a higher salary Re2 Sharing my knowledge with colleagues should be rewarded with a higher bonus Rewards (Re) Re3 Sharing my knowledge with colleagues should be rewarded with a promotion Re4 Sharing my knowledge with colleagues should be rewarded with an increased job security Information and Te1 Work related information and knowledge are stored, classified and updated in a scientific and regular manner communication Te2 The organization’s IT system provides valuable and useful information/data for my work technology (Te) Te3 The organization’s IT system facilitates the sharing of knowledge and information among members Do1 When I learn something new, I tell my colleagues about it Knowledge Do2 I share the knowledge I have, with my colleagues donation Do3 I think it is important that my colleagues know what I am doing (Do) Do4 I regularly tell my colleagues what I am doing Co1 When I need certain knowledge, I ask my colleagues about it Knowledge Co2 I like to be informed of what my colleagues know collection (Co) Co3 I ask my colleagues about their abilities when I need to learn something Co4 When one of my colleagues is good at something I ask him/her to teach me how to do that thing Pe1 I completed more work than the expectations of the manager Pe2 I can finish all the work earlier than the assigned plan Pe3 I can reduce the time required to complete my daily work Pe4 The results of my work always exceed the work goals assigned by managers Individual Pe5 I have ideas and useful suggestions for the university performance (Pe) Pe6 I always meet the wishes of learners Pe7 I have never had any delays in my work or caused anything to do with my carelessness Pe8 I have never received any complaints about poor performance Pe9 The manager is always satisfied with my results 494 Appendix 2 Factor Item Factor loading Cronbach’s Alpha En1 0.870 En2 0.871 Enjoyment in helping others 0.884 En3 0.762 En4 0.799 Se3 0.702 Knowledge self-efficacy Se4 0.702 0.860 Se5 0.925 In2 0.810 Job involvement In4 0.709 0.707 In5 0.597 Ma1 0.862 Ma2 0.862 Management support Ma3 0.589 0.846 Ma4 0.817 Ma5 0.654 Re1 0.910 Re2 0.897 Rewards 0.907 Re3 0.854 Re4 0.738 Te1 0.650 Information and communication technology Te2 0.792 0.799 Te3 0,791 Do1 0.571 Do2 0.531 Knowledge donation 0.779 Do3 0.638 Do4 0.674 Co1 0.701 Co2 0.712 Knowledge collection 0.766 Co3 0.745 Co4 0.698 Pe1 0.611 Pe2 0.607 Pe3 0.631 Pe4 0.666 Individual performance 0.801 Pe6 0.574 Pe7 0.808 Pe8 0.853 Pe9 0.793 © 2019 by the authors; licensee Growing Science, Canada. 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