Knowledge sharing and individual performance: The case of Vietnam

The university, as a center for knowledge creation and cultural preservation, not only develops human

resources but also maintains, manages and develops new knowledge that meets the needs of society.

Knowledge is considered to be an invaluable asset, a major source of national development and

knowledge management (Anantatmula, 2007) and therefore inevitably becomes an issue that needs to

be addressed in order to achieve the goals of organizations, particularly knowledge creation centers like

universities. Many management processes in universities have considered knowledge management,

such as management of training activities, management of science-technology activities, personnel

management, training and updating new knowledge for lecturers, creation of e-governance system,

knowledge sharing among lecturers, etc. The knowledge gained by lecturers and researchers is regularly

published in scholarly journals, books but knowledge is often scattered without the necessary

association and interrelationships. This is the task of the knowledge management team to establish

links, correlations and knowledge management systematically. However, grasping the tacit knowledge

of not only the teachers and researchers, but also of other employees and students, poses a challenge to

the universities.

Knowledge sharing and individual performance: The case of Vietnam trang 1

Trang 1

Knowledge sharing and individual performance: The case of Vietnam trang 2

Trang 2

Knowledge sharing and individual performance: The case of Vietnam trang 3

Trang 3

Knowledge sharing and individual performance: The case of Vietnam trang 4

Trang 4

Knowledge sharing and individual performance: The case of Vietnam trang 5

Trang 5

Knowledge sharing and individual performance: The case of Vietnam trang 6

Trang 6

Knowledge sharing and individual performance: The case of Vietnam trang 7

Trang 7

Knowledge sharing and individual performance: The case of Vietnam trang 8

Trang 8

Knowledge sharing and individual performance: The case of Vietnam trang 9

Trang 9

Knowledge sharing and individual performance: The case of Vietnam trang 10

Trang 10

Tải về để xem bản đầy đủ

pdf 12 trang duykhanh 6500
Bạn đang xem 10 trang mẫu của tài liệu "Knowledge sharing and individual performance: The case of Vietnam", để tải tài liệu gốc về máy hãy click vào nút Download ở trên

Tóm tắt nội dung tài liệu: Knowledge sharing and individual performance: The case of Vietnam

Knowledge sharing and individual performance: The case of Vietnam
ividual with the results of other individual work and the results of the organization's work. 
Thirdly, each lecturer should be aware of the significance of teaching and scientific research to the 
training and development of each individual. Managers should spend time chatting, communicating 
with lecturers to listen to their aspirations and concerns regarding work. In the seminars, managers will 
understand the degree of attachment to the work of the lecturers and how they can be more engaged 
with their works, thereby enhancing knowledge sharing. 
Finally, managers hope lecturers perform good teaching and research work. Therefore, one of the ways 
to increase the performance of the lecturers’ work is to promote the act of donating knowledge. Each 
Vietnam universities’ pedagogical environment, also known as the academic environment, knowledge 
donation process is necessary and should be encouraged. 
References 
Akram, F., & Bokhari, R. (2011). The role of knowledge sharing on individual performance, considering the 
 factor of motivation-the conceptual framework. International Journal of Multidisciplinary Sciences and 
 Engineering, 2(9), 44-48. 
Al-Qadhi, Y. H., Md Nor, K., Ologbo, A. C., & Knight, M. B. (2015). Knowledge sharing in a multi-nationality 
 workforce: Examining the factors that influence knowledge sharing among employees of diverse 
 nationalities. Human Systems Management, 34(3), 149-165. 
Anantatmula, V. S. (2007). Linking KM effectiveness attributes to organizational performance. VINE: The 
 Journal of Information and Knowledge Management Systems, 37(2), 133–149. 
Ardichvili, A., Page, V., & Wentling, T. (2003). Motivation and barriers to participation in virtual knowledge-
 sharing communities of practice. Journal of Knowledge Management, 7(1), 64-77. 
Bentler, P. M., & Bonett, D. G. (1980). Significance tests and goodness of fit in the analysis of 
 covariance structures. Psychological Bulletin, 88(3), 588. 
Bock, G. W., Zmud, R. W., Kim, Y. G., & Lee, J. N. (2005). Behavioral intention formation in knowledge 
 sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate. 
 MIS Quarterly, 29(1), 87-111. 
Bontis, N. & Serenko, A. (2007). The moderating role of human capital management practices on employee 
 capabilities. Journal of Knowledge Management, 11(3), 31-52. 
Campbell, J. P. (1990). Modeling the performance prediction problem in industrial and organizational 
 psychology. Handbook of Industrial and Organizational Psychology, 687-732. 
Chaudhry, A. B. (2005). Knowledge sharing practices in Asian institutions: a multi-cultural perspective from 
 Singapore. IFLA 2005. 
Chiu, C. M., Hsu, M. H., & Wang, E. T. (2006). Understanding knowledge sharing in virtual communities: An 
 integration of social capital and social cognitive theories. Decision support systems, 42(3), 1872-1888. 
Constant, D., Kiesler, S., & Sproull, L. (1994). What's mine is ours, or is it? A study of attitudes about 
 information sharing. Information Systems Research, 5(4), 400-421. 
Davenport, T. H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. 
 Harvard Business Press. 
Du, R., Ai, S., & Ren, Y. (2007). Relationship between knowledge sharing and performance: A survey in Xi’an, 
 China. Expert systems with Applications, 32(1), 38-46. 
Hansen, S., & Avital, M. (2005). Share and share alike: The social and technological influences on knowledge 
 sharing behavior. Sprouts: Working Papers on Information Environments, Systems and Organizations, 5(1), 
 1-19. 
Ho, L. A., Kuo, T. H., & Lin, B. (2012). How social identification and trust influence organizational online 
 knowledge sharing. Internet Research, 22(1), 4-28. 
Islam, S., Zeisel, A., Joost, S., La Manno, G., Zajac, P., Kasper, M., & Linnarsson, S. (2014). Quantitative single-
 cell RNA-seq with unique molecular identifiers. Nature methods, 11(2), 163-166. 
Kankanhalli, A., Tan, B. C., & Wei, K. K. (2005). Contributing knowledge to electronic knowledge repositories: 
 an empirical investigation. MIS quarterly, 29(1), 113-143. 
Kanungo, R. N. (1982). Measurement of job and work involvement. Journal of Applied Psychology, 67(3), 341-
 349. 
Kuzu, Ö. H., & Özilhan, D. (2014). The effect of employee relationships and knowledge sharing on employees’ 
492 
 performance: An empirical research on service industry. Procedia-Social and Behavioral Sciences, 109, 
 1370-1374. 
Lee, M. K., Cheung, C. M., Lim, K. H., & Ling Sia, C. (2006). Understanding customer knowledge sharing in 
 web-based discussion boards: An exploratory study. Internet Research, 16(3), 289-303. 
Lee, H., & Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: An 
 integrative view and empirical examination. Journal of Management Information Systems, 20(1), 179-228. 
Liebowitz, J., & Megbolugbe, I. (2003). A set of frameworks to aid the project manager in conceptualizing and 
 implementing knowledge management initiatives. International Journal of Project Management, 21(3), 189-
 198. 
Lin, H. F. (2007). Knowledge sharing and firm innovation capability: an empirical study. International Journal 
 of manpower, 28(3/4), 315-332. 
Lin, H. F. (2007). Effects of extrinsic and intrinsic motivation on employee knowledge sharing 
 intentions. Journal of Information Science, 33(2), 135-149. 
Lodahl, T.M. & Kejner, M. (1965). The development and measurement of job involvement. Journal of Applied 
 Psychology, 49(1), 24-33. 
Lu, L., Leung, K., & Koch, P. T. (2006). Managerial knowledge sharing: The role of individual, interpersonal, 
 and organizational factors. Management and Organization Review, 2(1), 15-41. 
Mawoli, M. A., & Babandako, A. Y. (2011). An evaluation of staff motivation, dissatisfaction and job 
 performance in an academic setting. Australian Journal of Business and Management Research, 1(9), 1-13. 
McAndrew, P., Clow, D., Taylor, J., & Aczel, J. (2004). The evolutionary design of a knowledge network to 
 support knowledge management and sharing for lifelong learning. British Journal of Educational 
 Technology, 35(6), 739-746. 
Mikulecky, P., & Mikulecka, J. (1999). Active Tools for Better Knowledge Dissemination. Proceedings of the 
 ASIS Annual Meeting, 36, 420-27. 
Motowildo, S. J., Borman, W. C., & Schmit, M. J. (1997). A theory of individual differences in task and 
 contextual performance. Human Performance, 10(2), 71-83. 
Muhammad, N., Rahman, B. A., Abd Rahman, W. Z., Idris, A. R., Sabri, S. M., & Jusoff, K. (2011). Knowledge 
 management practices (KMP) and academic performance in Universiti Teknologi Mara (UITM) Terengganu, 
 Malaysia. World Applied Sciences Journal, 12(12), 21-26. 
Nguyen, T. D., Nguyen, T. T., & Barrett, N. J. (2008). Consumer ethnocentrism, cultural sensitivity, and 
 intention to purchase local products—evidence from Vietnam. Journal of Consumer Behaviour: An 
 International Research Review, 7(1), 88-100. 
Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric Theory (McGraw-Hill Series in 
 Psychology) (Vol. 3). New York: McGraw-Hill. 
Oldenkamp, J. H. (2001). Limitations of managing knowledge sharing. In Proceedings of the Second European 
 Conference on Knowledge Management, Bled, Slovenia, 411-418. 
Onukwube, H.N., Iyabga, R. & Fajana, S. (2010). The Influence of Motivation on Job performance of 
 Construction Professionals in Construction Companies in Nigeria. Construction, Building and Real 
 Australian Journal of Business and Management, 1(9), 2-6. 
Osterloh, M., & Frey, B. S. (2000). Motivation, knowledge transfer, and organizational forms. Organization 
 Science, 11(5), 538-550. 
Shin, S. K., Ishman, M., & Sanders, G. L. (2007). An empirical investigation of socio-cultural factors of 
 information sharing in China. Information & Management, 44(2), 165-174. 
Steenkamp, J.B., & van Trijp, H. (1991). The use of LISREL in validating marketing constructs. International 
 Journal of Research in Marketing, 8(4), 283–299. 
Steiger, J. H. (1990). Structural model evaluation and modification: An interval estimation approach. 
 Multivariate Behavioral Research, 25(2), 173-180. 
Teece, D. J. (1998). Capturing value from knowledge assets: The new economy, markets for know-how, and 
 intangible assets. California Management Review, 40(3), 55-79. 
Teh, P. L., & Sun, H. (2012). Knowledge sharing, job attitudes and organisational citizenship 
 behaviour. Industrial Management & Data Systems, 112(1), 64-82. 
Tran, T.P.A., Doan, Q.M., Cao, T.P., Nguyen, V.T. (2013). Knowledge sharing & Acquisition in organizations: 
 an empirical study in the public as well as private sectors in Vietnam. Proceeding of 9th international 
 conference on humanities and social sciences, Khon Kaen University – Thailand, 1900-1913. 
Van Den Hooff, B. & De Ridder, J.A. (2004). Knowledge sharing in context: the influence of organizational 
 commitment, communication climate and CMC usage on knowledge sharing. Journal of Knowledge 
 T. P. L. Nguyen et al. / Uncertain Supply Chain Management 7 (2019) 493
 Management, 8(6), 117-30. 
Van den Hooff, B., & de Leeuw van Weenen, F. (2004). Committed to share: commitment and CMC use as 
 antecedents of knowledge sharing. Knowledge and Process Management, 11(1), 13-24. 
Von Krogh, G., Ichijo, K., & Nonaka, I. (2000). Enabling knowledge creation: How to unlock the mystery of 
 tacit knowledge and release the power of innovation. Oxford university press. 
Wasko, M. M., & Faraj, S. (2005). Why should I share? Examining social capital and knowledge contribution 
 in electronic networks of practice. MIS Quarterly, 29(1), 35-57. 
Weggeman, M. (2000). Kennismanagement: de Praktijk [Knowledge Management: Practice]. Schiedam: 
 Scriptum Management. 
Zakaria, N., Amelinckx, A., & Wilemon, D. (2004). Working together apart? Building a knowledge‐sharing 
 culture for global virtual teams. Creativity and Innovation Management, 13(1), 15-29. 
Zhao, H., & Luo, Y. (2005). Antecedents of knowledge sharing with peer subsidiaries in other countries: A 
 perspective from subsidiary managers in a foreign emerging market. MIR: Management International 
 Review, 45(1), 71-97. 
Appendix 1 
 Sym Items 
 Factors 
 bol 
 En1 I enjoy sharing my knowledge with colleagues 
 Enjoyment in 
 En2 I enjoy helping colleagues by sharing my knowledge 
 helping others 
 En3 It feels good to help someone by sharing my knowledge 
 (En) 
 En4 Sharing my knowledge with colleagues is pleasurable 
 Se1 My knowledge sharing would help other numbers in the organization to solve their problems 
 Se2 My knowledge sharing would create new business opportunities for the organization 
 Knowledge self-
 Se3 My knowledge sharing would improve work process in the organization 
 efficacy (Se) 
 Se4 My knowledge sharing would increase productively in the organization 
 Se5 My knowledge sharing would help the organization achieve its performance objectives 
 In1 The most important things that happen to me involve my present job 
 In2 Most of my interests are centered around my job 
 Job involvement 
 In3 I have very strong ties with my present job which would be very difficult to break 
 (In) 
 In4 I like to be absorbed in my job most of the time 
 In5 The most important things that happen in life involve work 
 Ma1 My manager always set a good example in sharing his knowledge with others 
 Management Ma2 My manager supports me in sharing knowledge with colleagues in other departments 
 support Ma3 My manager allows me to share my knowledge with my colleagues even though it may influence the present job process 
 (Ma) Ma4 My manager instructs us on how to share our personal knowledge within the department 
 Ma5 My manager does not care about my knowledge and does not encourage me to share my knowledge with other colleagues 
 Re1 Sharing my knowledge with colleagues should be rewarded with a higher salary 
 Re2 Sharing my knowledge with colleagues should be rewarded with a higher bonus 
 Rewards (Re) 
 Re3 Sharing my knowledge with colleagues should be rewarded with a promotion 
 Re4 Sharing my knowledge with colleagues should be rewarded with an increased job security 
 Information and Te1 Work related information and knowledge are stored, classified and updated in a scientific and regular manner 
 communication Te2 The organization’s IT system provides valuable and useful information/data for my work 
 technology (Te) Te3 The organization’s IT system facilitates the sharing of knowledge and information among members 
 Do1 When I learn something new, I tell my colleagues about it 
 Knowledge 
 Do2 I share the knowledge I have, with my colleagues 
 donation 
 Do3 I think it is important that my colleagues know what I am doing 
 (Do) 
 Do4 I regularly tell my colleagues what I am doing 
 Co1 When I need certain knowledge, I ask my colleagues about it 
 Knowledge Co2 I like to be informed of what my colleagues know 
 collection (Co) Co3 I ask my colleagues about their abilities when I need to learn something 
 Co4 When one of my colleagues is good at something I ask him/her to teach me how to do that thing 
 Pe1 I completed more work than the expectations of the manager 
 Pe2 I can finish all the work earlier than the assigned plan 
 Pe3 I can reduce the time required to complete my daily work 
 Pe4 The results of my work always exceed the work goals assigned by managers 
 Individual 
 Pe5 I have ideas and useful suggestions for the university 
 performance (Pe) 
 Pe6 I always meet the wishes of learners 
 Pe7 I have never had any delays in my work or caused anything to do with my carelessness 
 Pe8 I have never received any complaints about poor performance 
 Pe9 The manager is always satisfied with my results 
494 
Appendix 2 
 Factor Item Factor loading Cronbach’s Alpha 
 En1 0.870 
 En2 0.871 
 Enjoyment in helping others 0.884 
 En3 0.762 
 En4 0.799 
 Se3 0.702 
 Knowledge self-efficacy 
 Se4 0.702 0.860 
 Se5 0.925 
 In2 0.810 
 Job involvement In4 0.709 0.707 
 In5 0.597 
 Ma1 0.862 
 Ma2 0.862 
 Management support Ma3 0.589 0.846 
 Ma4 0.817 
 Ma5 0.654 
 Re1 0.910 
 Re2 0.897 
 Rewards 0.907 
 Re3 0.854 
 Re4 0.738 
 Te1 0.650 
 Information and communication technology Te2 0.792 0.799 
 Te3 0,791 
 Do1 0.571 
 Do2 0.531 
 Knowledge donation 0.779 
 Do3 0.638 
 Do4 0.674 
 Co1 0.701 
 Co2 0.712 
 Knowledge collection 0.766 
 Co3 0.745 
 Co4 0.698 
 Pe1 0.611 
 Pe2 0.607 
 Pe3 0.631 
 Pe4 0.666 
 Individual performance 0.801 
 Pe6 0.574 
 Pe7 0.808 
 Pe8 0.853 
 Pe9 0.793 
 © 2019 by the authors; licensee Growing Science, Canada. This is an open access 
 article distributed under the terms and conditions of the Creative Commons Attribution 
 (CC-BY) license ( 

File đính kèm:

  • pdfknowledge_sharing_and_individual_performance_the_case_of_vie.pdf